Regional Rail Service Frequency Will increase to Hourly Service
Regional Rail Service Frequency Will increase to Hourly Service Beginning Monday, June 29
With most of the region preparing to enter the Green Phase of reopening this weekend, SEPTA will increase service frequency on Regional Rail and restore service to all Market-Frankford Line, Broad Street Line and Trolley stations. These service enhancements are being implemented as part of SEPTA’s phased return-to-service plan.
SEPTA’s measured approach to restoring service -- beginning with the resumption of normal transit service on May 17th -- has allowed SEPTA to add capacity in response to the region’s changing travel needs while preparing for eventual increases in ridership. Throughout the COVID-19 crisis, SEPTA service has been driven by employee and customer safety. As travel restrictions are lifted, and more customers return to SEPTA’s buses, trains and trolleys, our return-to-service plan remains focused on those same priorities.
REGIONAL RAIL FREQUENCY INCREASES TO HOURLY SERVICE
Beginning on Monday, June 29, Regional Rail will increase to hourly service on most lines, with Paoli/Thorndale and the Airport Line operating every 30 minutes throughout the day. The Chestnut Hill West Line will remain suspended to accommodate track and right-of-way improvements, and service on the Cynwyd Line will also remain suspended until further notice.
Following are links to the new Regional Rail Schedules. Detailed service information is always available on SEPTA’s website at http://septa.org/covid-19/service-information.html and customers are encouraged to download and update the Official SEPTA App which is available in the Apple App Store and on Google Play.
Airport -- 1/2 Hour Service
Wilmington -- No Service to Newark
*Chestnut Hill West -- Suspended
Paoli/Thorndale -- 1/2 Hour Service
*Cynwyd -- Suspended
* Customers who normally travel lines that are suspended are encouraged to visit the Regional Rail Alternate Service page -- http://www.septa.org/stations/rail/stations.shtml -- for travel options to and from Center City.
Regional Rail Conductors are not accepting on-board cash fares. Customers will have several options to pay for their fare using SEPTA Key, including:
Monthly and Weekly TrailPasses loaded onto a Key Card
QuickTrips purchased at outlying Regional Rail Ticket Offices. Please visit http://www4.septa.org/service/rail/outlying-stations.html for a list of outlying stations opening on June 29
QuickTrips purchased from SEPTA Key kiosks in Center City Regional Rail Stations or Sales Offices
Safety Reminder --
With these services returning for the first time in two months, SEPTA is reminding all customers, as well as pedestrians and motorists who use walkways and roads that cross the tracks, to be aware that trains will be operating on these lines and with greater frequency.
REOPENING OF MARKET-FRANKFORD LINE, BROAD STREET LINE, TROLLEY STATIONS
Also, on Sunday, June 28, all Market-Frankford Line, Broad Street Line and Trolley Stations will reopen to passenger service, except for 5th Street / Independence Hall on the Market-Frankford Line and Susquehanna-Dauphin on the Broad Street Line, which will be closed for construction into July. Select transit stations have been closed since early April to allow cleaning crews to concentrate their efforts at open stations. Prior to passenger use, SEPTA crews are cleaning and sanitizing each station in preparation for reopening.
CUSTOMER AND EMPLOYEE HEALTH & SAFETY
Following guidance from the Centers for Disease Control and Prevention (CDC), the Pennsylvania Department of Health, the Federal Transit Administration (FTA) and the Pennsylvania Department of Transportation (PennDOT), SEPTA has implemented Authority-wide cleaning and sanitizing protocols.
With Regional Rail service frequency increasing and transit returning to near-full capacity, we wanted to highlight some of the many health and safety measures SEPTA is taking to provide a clean and welcoming travel experience, including:
Requiring customers to wear a face covering on all SEPTA vehicles and at stations and bus loops
Sanitizing every vehicle at least twice a day
Creating a dedicated high-touch wipe down team for enhanced frequency of disinfecting wipe downs of high-touch surfaces on vehicles and stations
Reallocating resources to work around the clock cleaning, disinfecting, and overnight power washing at all open stations
Installation of protective shields for operators across the transit fleet. Operators on all SEPTA modes are protected by shields or work in enclosed cabs separate from customers.
Establishing rider limits on buses, trolleys and the Norristown High Speed Line
Continuing distribution of masks and face coverings, gloves and hand sanitizer to operators and other frontline employees
Maximizing opportunities for contactless payment with SEPTA Key to reduce the use of cash for fare payment